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Online Dispute Resolution (ODR)
Online dispute resolution (ODR) is about working smarter to deliver enhanced dispute resolution services. As part of our endeavours to provide convenience and accessibility, we are using software developed by TheClaimRoom.com to provide private and secure facilities for preliminary communication, document exchange and online mediation and arbitration at no additional cost to participants.
Our online mediation and online arbitration services can be particularly useful to cover the procedural stages and even the entire process when it is inconvenient or unduly expensive to meet face to face or when communicating across many time zones.
To explore our mediation online demonstration click here and to read the User Guide,
click here.
To explore our arbitration online demonstration click here and to read the User Guide, click here.
You will need an invitation (by email) in order to participate in a ‘live’ online mediation or arbitration and you will need to register before your first visit after choosing your own user name and password. Once you have registered, to enter a ‘live’ online mediation or arbitration, click one of the links below.
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Mediation Online - Live Cases
